PayPal Community

After a couple of stressful weeks, many phones calls/emails/claims etc.  I am glad to say that Paypal have now seen sense and refunded all my money for all the flights that I booked - over the 180 day limit.   I, as I am sure, all of us, could have done without all the stress of trying to get this money back, hitting brick wall after brick wall.   All's well that ends well, but Paypal should learn lessons from this and ensure that (god forbid) a similar situation occurs, that their 180 day limit is extended in these circumstances.   Denise5758     ... View more

So pleased for you Tiredoutdad.  I have received a message from them again today stating they are looking into it so am getting ever more hopeful that I will get my money back.  Denise5758 ... View more

I phoned Paypal yesterday and was told that even my claims were outside the 180 day limit they are in contact with Monarch Administrators and the government and that I would DEFINITELY get my money back, but it would take time.  They asked me to keep an eye out for an e-mail.  I will be chasing this up next week/week after if no email has been received by then.  Denise5758 ... View more

I opened 2 disputes for money which were over the 180 days.  Paypal promptly closed them down without even contacting me.  I managed to get through to an operator yesterday who has assured me I will get my money back - but it will take time as they are in contact with Monarch Administrators and our government ? (whatever that means).  She said to look out for an email stating the money has been refunded.   I will be keeping on the case with them and hassling them every week until this is sorted.   Denise 5758 ... View more

I am having the same issue, paid for flights in February 2017 and they stated the 180 days is up.  This was for £252 - also paid £680 for 2 flights for Christmas and New Year outside the 180 day limit.  Flights are booked early as they tend to be cheaper.  I have had to pay £800 for us to travel to Majorca - just back yesterday - this was the £252 flights.  I have raised a dispute with them and escalated it to a claim but haven't heard anything back as yet.  I think the 180 days for purchases via e.g. ebay is fair but where flights are concerned they should be opening up this 180 rule, lots of people book their flights a year in advance.  will wait to see what they come back with.   ... View more