Hello lspearing25! Thank you for your post and welcome to the PayPal UK Community! I am sorry to hear that this has happened. I recommend clearing cache and cookies from your internet browser and accessing your account one more time. Please make sure to access your account from the desktop version (home PC/laptop) as this might help. If you've tried this with no success, I recommend reaching out to our customer service teams by phone for additional assistance. Our teams can be reached by clicking on ‘help & contact’ at the bottom of any PayPal page. On the call we will be able to review your account and advise on how to proceed. Hope this helps. - Carlos
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