Dear Sir / Madam, One of our customer has made a payment for ordered books, since it was a huge order we were sending the books partially and we were in communication with the customer. Suddenly the customer has opened a dispute and during that time our Owner was sick and we could not respond to the customer instantly. During that time the dispute was closed and our account balance was returned to negative and asked for a refund. We have dispatched 50% of the books and have the shipping documents too. Kindly help us to get our money back. Thanks and regards, Shanmuga Sundaram
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