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since ‎Mar-26-2010
k-briggs
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Re: trouble with shipping to mexico!

by k-briggs Contributor in How to use PayPal (Archive)
‎Apr-04-2010 10:58 AM
‎Apr-04-2010 10:58 AM
it was a bunch of acrion figures. ups is telling him i listed the package as painted toys of chinese origin.  on my ups paypers it just says action figures. i never said or signed anything calling them painted toys of chinese origin. this ss2 form is some sort of sanitary form that he has to provide. and because he cant he wants me to refund him his money.  ... View more

trouble with shipping to mexico!

by k-briggs Contributor in How to use PayPal (Archive)
‎Mar-26-2010 09:14 PM
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‎Mar-26-2010 09:14 PM
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someone from mexico bid on and one my item. i normally dont ship to mexico but this was the second time i listed it and i needed the money. i told him it was a large box and would cost a lot to ship. he agreed. i got a shipping quote from UPS and told him that if i ship it i will NOT be responsable for any fees, or anything that may happed to the package. once again he agreed on my shipping terms. well it was a nightmare to get this package shipped but finaly it went out. a few days later i get a call from UPS International Resolutions saying they cant get ahold of the person in mexico. they need a form called an SS2 from him. well i help them get in contact with him. now he started a dispute with paypal saying he cant get the package because of something i did. but i have all the emails and info from UPS saying that he could not produce this SS2 form and that he authorized the package to be returned. i told UPS i dont want it back. its in Mexico, waiting for him to pay the fees and provide the proper forms. why is this my fault? i shouldnt have to refund him his money. what should i do?   thanks kyle ... View more
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