PayPal Community

I sold my 1st item on eBay Aug 15 ( I hab been a member/buyer for about 7 years)and buyer paid moments later on same date. the payment has not shown up in my paypal account-that's $85.  25 days ago. I called cust service and recording said a return cal would be in about 1½ hours and I wouldn't leave my place in line. No call back. I called back after 2 hours and then said it would be about 2½ hours. They never called. My phone system records every call- I have proof. Now , 2 days later, still no call. The buyer payment should have been in my account in 21 days according to their notice. At this point I do not know what to do except sue. (Our State Consumer Agency). Anyone know what to do? I am exaperated that I can get no one at Paypal. Do they want me as a customer? What do I do? ... View more

What do I do when the Customer Service will NOT return call to me? I have tried and tried and they will not call me back as they said on their automated system. They have withold a payment to me from my 1st time buyer for , now, 23 days. At this point, I will have to decide to not deal with paypal again. Very Poor -even below my cable company customer service. ... View more

I have called them 2 times today,where they were to call back withing a time frame without losing my place in line. They did not call. My phone system records every phone call - messages, in out and missed calls. Still no calls to resolve. I have the proof. I was new as a seller but not as a buyer. A buyer for 4 yrs or so. How can I resolve the hold of money $85? Why won't they call when they say? I am not happy and strongly thinking that paypal is just not good.  ... View more