@Rzlpzl When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.
... View more
This is not at all what I expected , a customer paid for an invoice and it's like there's no record of it apart from Paypal saying there was. The balance has not changed, I've requested the payer to mark the transaction as delivered. We cannot reach Paypal at the moment , completely left in the dark.
... View more
@boliverboy-1985 They would help if you opened the correct dispute. A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction. Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction. You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you. They may decline citing policies but if you say you made a mistake then they might open a second dispute for you. If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
... View more
I sold to the uk & payment says pending after I provided the tracking number. PayPal emails keep pushing the release of my funds back 24hrs at a time...
... View more
This is the message when I tried to link a card. "Your card was declined by the issuing bank. Please try a different card or contact your card issuer with questions."
... View more
@Helen40 Did you open an unauthorised dispute by any chance? A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction. Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction. You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you. They may decline citing policies but if you say you made a mistake then they might open a second dispute for you. If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback? To contact customer services at the moment you need to access email or live chat via the message centre in your paypal account OR wait until their phone lines are up and running again.
... View more
Hello, what happens when someone send me a payment but I changed my account that same day because they stoled my belongings. So I had to change the account, does the money return to them?
... View more
@kororo wrote: he might have send you money using echeck -Check on the details of that transaction it should show on when will you get that amount Am I looking for a date? I also show the money received but it's not in my balance. Another transaction came thru with no problem. What should I do?
... View more