PayPal Community

With all due respect, Siobhan, my bank payment had went through to steam and whatnot. I was able to play the game for a short time before refunding, which would be impossible without purchasing it properly. In the attached files below it will show my balance, proof of payment, and refund time/amount. Along with the emails I had recieved over the matter.   The problem here is that paypal has decided upon itself to pay off a refunded game, and spent my refunded money on the exact same game. However, as I had refunded it, I do not have access to the game. As of now, I'm 37 dollars in the hole with no product I purchased. https://imgur.com/a/YDuVf ... View more

I had recieved the refund as stated inside my account information. I had paid the amount, and recieved the same day i requested a refund, it had given me back my money in a positive balance and an email notification. However, a few days later, another email was recieved saying I had not paid, and it was taken out of my paypal account, the very same refunded balance. So now I'm left no balance and a charge on my bank account for failing to pay the game off when I refunded it?  Also I have emails stating I have indeed paid, and refunded the game confirmations. ... View more