Hi there, Im just wondering if you could help me out. Basically, I sold an item ( a colourpop yes please palette) on a makeup group. The lady purchased it on the 10/08/2016 and i posted it out on the 12/08/2016, i also posted 3 other things out at the same time. I didnt post it signed for but i posted it first class and still have a reciept. This lady is saying she didnt recieve the palette however, I have seen on a makeup group that she is asking if anybody has the palette as she has a question. To me this is confirmation that she has recvied it. She has opened up a pay pal case and is trying to get her money back. If i escalate it would i be able to win the claim.
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