I need HELP!!! Have a problem and cannot find answer. Sold 2 different items, for 2 different buyer. Accidentally I mixed-up the package labels on the package. Item "A" sold for $250 and item "B" sold for $109 Wrote to both buyers, asking the item returned back to me and I will pay the returned shipping and send present. Buyer "B" returned the item. After this, I mailed the correct item to this buyer + and now it is OK. Buyer "A" NOT RETURNED MY ITEM. eBay and PayPal have listed her same ID name and shipping address in the USA, where I mailed the item with USPS Delivery Confirmation. She have 2 different email address listed on eBay and only one email address on PaPal. This person "A" answer to me only with one (1) email saying: "I am not the buyer, my friend the buyer and she live in CANADA". I don't received anymore email's. I wrote to "eBay User Information request" and this person have exact same ID user name and her name also the same. For address she have there: Bowmanville, ON. CANADA and a FAKE, NOT WORKING TEL. NUMBERS. I try to send my problem for Help to eBay and PayPal, but it is IMPOSSIBLE, CANNOT GO THRU. They making to difficult to ask HELP. I called on the Phone, and told me, they cannot help me. I don't understand why and how this person can shop on eBay and PayPal without the correct personal information and against the regulations??? I am writing here, maybe somebody can give me advise or HELP? (I like to mention this person ID name, but I don't know, if I can? or not?) Thank you.
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