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since ‎Jul-25-2017
melissaburn
melissaburn Contributor
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Re: Submitted all docs days ago and account remain...

by melissaburn Contributor in About Business
‎Jul-25-2017 12:15 PM
‎Jul-25-2017 12:15 PM
I tried that and could never get to a human being. I just got shuffled from one bot to another, asking me to characterize my issue, which triggered a canned response, leading to another bot when I said my issue was not addressed .... Do they even have humans at customer service or is the whole company staffed by bots? ... View more

Submitted all docs days ago and account remains li...

by melissaburn Contributor in About Business
‎Jul-25-2017 03:33 AM
‎Jul-25-2017 03:33 AM
My account was limited on June 13th (today is July 25th). I've submitted all required docs, according to the Resolution Center (RC). When I go to the RC page, it says they're reviewing my information and will get back to me or lift the limitation in 2 business days. It has said this for almost 2 weeks. I can't use the account and can't even close it. What can I do now? ... View more
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