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since ‎Jun-04-2017
azmirIshak
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Re: Payment Failed

by jelayestra Contributor in About Payments
‎Jul-23-2017 10:39 PM
‎Jul-23-2017 10:39 PM
Hi, I also have the same issue. By the way, I'm an online merchant, and I have this case from my customer, who would like to purchase our products online.. but upon processing her payment through her credit card via paypal, it gives her an error like this --> "Sorry, your credit card number cannot be processed, please choose another payment option".. it's not the exact words, tho, but it's something like that.. By the way, her credit card is under mastercard. I have tried my own credit card under mastercard, as well... and it did worked, suprisingly!   I just don't get it, why it didn't worked on my customers credit card number.. although, we have tried it several times and double checked all the details needed to input in the payment form. but still they get the same error. can you help me find the reason of this error? and help me resolve this issue, so it won't happen again in our future transaction with our customers. Thank you very much! Will really really appreciate your help.   - Elaine ... View more
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