I currently have a claim open by another user. They sent me $150 through friends and family and NOT goods and services. I know this results in none of us having protection (which I don't care about). They claim that it was an unauthorized transaction even though I know it was authorized by them. I have chatted with them on skype but they stopped responding to cancel the claim. I am not selling anything and I don't plan on it. As am I aware, you are also able to check the IP address from which it was sent to my account. I have emailed support through the message center but I only received 1 response out of the 4 emails I sent. And that response was the most useless copy and paste I've ever seen. I have tried facebook support but they haven't responded yet either. I have tried twitter support as well and they responded but extremely slowly. They told me to just wait which I am doing but I know that if I don't respond to the claim, I automatically lose the claim and the money is gone. I need someone's help but no one is helping me.
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