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since ‎May-09-2017
TengerJoe
TengerJoe Contributor
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Latest Contributions by TengerJoe
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Re: Placed order, got confirmation, merchant now w...

by TengerJoe Contributor in About Business
‎May-09-2017 11:43 AM
‎May-09-2017 11:43 AM
How am I making an error by not buying?   Would I have the right today, say, to tell the merchant I made an error on my calculation of my credit card balance?   Call me dense, or call me a retired professor of marketing/advertising, but I'm fairly shocked at the responses of the two volunteer advisors here. They can change the price (make an error) and then I make an error by deciding not to buy at 2X what we had agreed to?     Clearly I'm out of touch! ... View more

Re: Placed order, got confirmation, merchant now w...

by TengerJoe Contributor in About Business
‎May-09-2017 10:54 AM
‎May-09-2017 10:54 AM
>>What do you think you could really achieve with a protest.<<   Better customer service overall we every buyer refused to go along with merchants not honoring their advertised prices.   Should I now look at every website, every newspaper ad, every airline ticket as what?  Something that can be changed by the whim of the merchant? That seems to be where we are today, perhaps because almost all buyers go along with, and have gone along with for years, false, deceptive or misleading advertising (illegal under federal law, and, yes, not really worth pursuing I suppose).  In the extreme we get United Airlines level of customer service. At the other extreme another merchant, responding to a 3 or 5 star review of a radio I purchased on Amazon (I was okay with it, tuning knob stopped working, but also had up and down buttons for tuning) is sending a new one at no charge and doesn't want the old one back.  ... View more

Placed order, got confirmation, merchant now wants...

by TengerJoe Contributor in About Business
‎May-09-2017 10:22 AM
‎May-09-2017 10:22 AM
Placed an order last night for 20 of these at 98 cents each.  Got a confirmation email. This morning the merchant sent an email communicating an intent to breach (what I thought was a contract).  The new price is competitive with other merchants, but I'm not sure what to do -- okay the 2X increase in price; cancel the order; or protest this behavior.  Generally with an brick-and-motar store I have declined to pay more than the price that was listed on the shelf or on the packaging.  Always thought this sort of thing was illegal? Anyone have any experience with this kind of thing?  Suggestions?   order #100015408 placed on May 8, 2017 10:54:53 PM EDT Hello, Thank you for placing an order with us. We are sorry to inform you that the ANC-FS-5H-14 wasn’t updated on our website. This item has a new part # ANC-932-107-14 and the price is 1.90 each. Please let me know if you would like us to update your order. Sincerely, **removed** Tooldex Industrial Supply Co. Email: **removed** Website:  ... View more
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