Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎May-02-2017
Country: United States
Type: Business
daniel111111111
daniel111111111 Contributor
Contributor
2
Posts
1
Kudos
0
Solutions
Your 5th PayPal Anniversary
Your 3rd PayPal Anniversary
Your PayPal Anniversary
The Return
Organized
Ice Breaker
Liked
Giving
Active
View all
Latest Contributions by daniel111111111
  • Topics daniel111111111 has Participated In
  • Latest Contributions by daniel111111111

Re: Downloading PDFs of invoices: all text shows a...

by daniel111111111 Contributor in About Business
‎May-03-2017 01:26 PM
1 Kudo
‎May-03-2017 01:26 PM
1 Kudo
  Thanks for the reply.  I have been using the Print to PDF function as a workaround but I've got a lot of invoices to get through and it does slow me down.   Honestly I was hoping someone from Paypal would see this thread and figure out how to fix their software.   Given that a call and an email to customer support have gone nowhere I I shouldnt be surprised by a lack of this forum post generating a proper fix.    ... View more

Downloading PDFs of invoices: all text shows as a ...

by daniel111111111 Contributor in About Business
‎May-02-2017 11:54 AM
‎May-02-2017 11:54 AM
Although this error had been popping up for weeksm the "Download PDF" function for invoices is now completely broken.   Instead of providing a legible PDF Paypal is now providing PDFs that feature all text represented as black boxes.    It's worse than useless as it makes my business look very unprofessional to my customers as they get a Black Box PDF on their download links too. I have tried to get around this problem by using different computers and different browsers but the problem is present everywhere.  The inability to download a clean PDF of an invoice is now heavily slowing down my invoicing process.   I have called Paypal customer support and was told that this is a "known issue" and it was being "worked on."   Obviously I can make a PDF of the invoice screen using my computer, but this shows the customer my view and isn't the normal format they're used to.   Also, this takes additional time which is a concern given the amount of invoices my company issues per day.  Has anyone found a work around to this problem (besides making a PDF of the home screen)?   ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!