Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Apr-30-2017
situationright
situationright
New Community Member
1
Post
0
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Organized
Active
View all
Latest Contributions by situationright
  • Topics situationright has Participated In
  • Latest Contributions by situationright

Forgotten password and reset of account

by situationright in About Settings
‎Apr-30-2017 05:05 AM
‎Apr-30-2017 05:05 AM
Hello. I really need help from someone because two days in a row i cannot get na answer from pay pal support or agent. Yesterday i changed my paypal password because i forgot it (i had it remembered untill i changed web searcher because of malware). I entered a new one and i received an e-mail saying i did it properly. After logging in i saw that my balance was reduced to zero (i had around 30 dollars on it), and my bank account and card were erased. I also got another e-mail telling me to verify my NEW?!? account. Only my address was still the same on the profile. I tried adding the new card but it wont go because its already been added. So it's like i reset password and get a new account and lost money. I have no idea what to do as no one answers my messages. If anyone is willing to help me I would be grateful. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros