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since ‎Apr-18-2017
Rachie_
PayPal Employee Rachie_
PayPal Employee
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Re: Payment

by PayPal Employee Rachie_ in Getting started!
‎May-29-2017 06:29 AM
‎May-29-2017 06:29 AM
Hi smelly1,   Welcome to the community forum and thanks for posting   You will need to have your email address added and confirmed to received a payment. The payment will appear in your balance but  you will need to add your bank to withdraw the funds.   If you go to profile at the top of your page, click my money you can add your bank details here.   I hope this helps Rachie_ ... View more

Re: I cannot withdrow money from may paypal accoun...

by PayPal Employee Rachie_ in Getting started!
‎May-29-2017 06:21 AM
‎May-29-2017 06:21 AM
Hi angellyme17,   Welcome to the community forum and thanks for posting   You will need to add your bank account to your PayPal account so you can withdraw funds. If you log into your PayPal account and click profile near the top of the page. Click my money, click add my bank beside bank accounts. You need to enter your bank details here but once this is done you can withdraw the funds back to your bank.   I hope this helps Rachie_     ... View more

Re: Pay Pal Transactions

by PayPal Employee Rachie_ in Getting started!
‎May-29-2017 06:09 AM
‎May-29-2017 06:09 AM
Hi Hibbo019,   Welcome to the community forum and thanks for posting.   If you log into your PayPal account and tap Activity to see your recent activity. Tap view all to all transactions. Tap the magnifying glass to sort your history.   I hope this helps Rachie_   ... View more

Re: Strange payments

by PayPal Employee Rachie_ in Getting started!
‎May-29-2017 05:58 AM
‎May-29-2017 05:58 AM
Hi Nyfanatic4,   Welcome to the community forum and thanks for posting.   It may be easier to call us on our Freephone number 0800 358 7911 so that we can discuss these transactions.   Thanks Rachie_     ... View more

Re: Identity Confirmation for Remove Limitation

by PayPal Employee Rachie_ in About Settings
‎May-29-2017 05:47 AM
‎May-29-2017 05:47 AM
                                        Hi dyanfitriana,       www.paypal.co.uk/uploadstatement Thanks Rachie_     ... View more

Re: Rename Paypal Account

by PayPal Employee Rachie_ in About Settings
‎May-29-2017 05:24 AM
‎May-29-2017 05:24 AM
Hi hardianto,   Welcome to the community forum and thanks for posting   Unfortunately you cannot change your name to an initial. PayPal need to have your full name as it appears on your identification.   If you have any issues adding and confirming your bank just call us here and we can assist over the phone   Our Freephone number is 0800 358 7911.   Please let us know how you get on Thanks Rachie_ ... View more

Re: I want to change the Primary Email used on my ...

by PayPal Employee Rachie_ in About Settings
‎May-29-2017 05:16 AM
‎May-29-2017 05:16 AM
Hi Jane2291,   Welcome to the community forum and thanks for posting.   If you log into your PayPal account, click profile near the top of the page. Click Update beside Email. Select the email address you want to confirm, click confirm and we'll send you an email. Click the link in the email to complete the confirmation process. You will need to confirm this before you can make it your primary email address on your account.  You will see an option to select the email address your want to make primary and click make primary.   I hope this helps, Rachie_         ... View more

Re: Refund

by PayPal Employee Rachie_ in About Business
‎May-29-2017 04:55 AM
‎May-29-2017 04:55 AM
Hi NicoleM98,   Welcome to the community forum and thanks for posting!   If the payment came from the card, it will be refunded to that card. Depending on the card issuer, it may take up to 30 days to complete a refund. If your payment came from either your bank account or PayPal balance, it will be refunded to your Paypal balance. If you go to Activity and click on advanced search to see the dropdown menu select refunds, select the desired date range to see your refund click the refunded transaction to view all the details. If the refund status is refunded it means that the refund is complete. The money should be back in your PayPal balance or on your card.   I hope this helps Thanks Rachie_         ... View more

Re: Fraudulent activity

by PayPal Employee Rachie_ in Access and security
‎May-04-2017 02:51 AM
‎May-04-2017 02:51 AM
Hi mule4468   Welcome to the community forum and thanks for posting.   Can you forward this text message to spoof 62226 just mention spoof at the start so we can look into this please.   Thanks Rachie_ ... View more

Re: access to my account

by PayPal Employee Rachie_ in Access and security
‎May-04-2017 02:46 AM
‎May-04-2017 02:46 AM
Hi  taylorm840840    Welcome to the community forum and thanks for posting.   No this person can never see your banking details or gain access to your account. To gain access to your PayPal account they would need to know your password never reveal you password information to anyone, your password is your protection to your PayPal account.   Hope this helps Rachie_                  ... View more
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