I am a freelance digital artist using the Invoice system as it has been recomended both for its convience for record keeping and to help avoid being scammed by buyers by providing a more sound document on a purchase. An ongoing issue with this is the inability to make my products a 'Service' as they are digital. The main problem being the shipping address being sent no matter the option set as if I am sending a physical 'Good'. I've changed my shipping prefrences under profile as recomended by clicking off the check boxes under 'Display ship button' to no effect. I've changed my setting on the invoice page under the 'Add/remove details' as recomended after calling paypal to no effect. I have spent hours tweaking invoice settings, searching help areas, reading feed back, and testing the system to no result. So while I have found people saying it can be done and paypal says it can be done, it doesn't seem to be working? I know other artist in the same bind as me. Either not wanting their address shared due to safety reasons or not wanting addresses to pile up because shipping info is required. We have found you can make it a service after the fact, but that only semi fixes the issue and can create others. So! Is there actually a way to turn off shipping on invoices? And if so what are the steps to do so?
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