My dispute isn't that simple. I disputed and escalated a claim. After MUCH wrangling (about 20 hours) with the store's customer service, I was promised a refund (again and again and again...). Now Paypal is reviewing the claim. Why? I want to submit copies of these chats with the store's customer service. The way this nightmare is going so far, if Paypal doesn't side with me, will I have any recourse?
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