Hello, So I sold my laptop on eBay for £550 , thinking that I could have access to my funds straight away to get a new one (unaware of this 21 day hold on PayPal money). The person paid via PayPal straight away on eBay and then collected it the next day in person. So of course, I cannot add a tracking number. (which I hear speeds up the process) They did however leave positive feedback on their end through eBay and on my end I have marked the item as processed on PayPal and as shipped on eBay. This 21 day hold I still unfair for several reasons: PayPal is making profit from having money that does not belong to them. Each day they have the money, they receive interest Sellers may be relying on that money. I am now out of pocket for the sum £550 which was going to be used for a new laptop and to pay my bills. I'll now have to attend university with no laptop at all until funds are released (whenever that is as there is no approximate time as I cannot upload a tracking number) Buyers are in full control- if they have the item, they can dispute the transaction, reverse it or want a refund. I don't have the money or the product so potentially they can keep both! What about seller protection? What can can I do about this? There is no way I can wait nearly a month for my money, when rent is due in less then 2 weeks! I cannot upload tracking as the person collected it in person and PayPal obviously get complaints about customers money being on hold a lot as there is no direct email address and when I've called, it has an automated system that reaffirms the policy. I have tried the agent thing too, but put on hold for a long time! Can a representative please tell me how long I will have to wait? I do not think I will sell via PayPal again after this.
... View more