My Chat with Ebay ....... "These items have been sold and delivered but I am still awaiting payment from Paypal Pending, this is not a good way of selling anymore, ebay will lose so many valuable customers due to Paypal 2017 - 02 - 16 07:50:16 UTC Bernilda Welcome to eBay Live Chat, my name is Berni. I'll be glad to help you today with your query. 07:50:31 UTC r1abx hi 07:51:14 UTC Bernilda Hi there, Stephen. Thanks for waiting. I hope you're doing great today. 07:51:44 UTC r1abx I will once i have funds for the goods the sellers have now got 07:51:49 UTC Bernilda I understand you still havent received the funds for the item you sold, 332118818167 and 332117720005, and need help in resolving the issue. 07:52:07 UTC Bernilda My apologies for the inconvenience. No worries, I will definitely help you in resolving the issue today. I am pulling up your account now to check, would that be fine? 07:52:22 UTC r1abx yes please 07:52:30 UTC Bernilda Thanks. 07:53:32 UTC r1abx 'buyers' sorry not sellers 07:54:14 UTC Bernilda No worries, and thanks for waiting, I appreciate your patience. 07:54:40 UTC Bernilda We apologise for this inconvenience, but I am looking at your account right now and can confirm that your funds are already available on eBay's end. 07:56:04 UTC Bernilda At this point, I'd like to ask you to extend your patience for a little bit more and contact PayPal, but with this eBay reference number: 1-104242972220. Please tell them we've advised you to contact them as your funds are available from the start. 07:56:33 UTC r1abx Yes I know that, what I am saying is your parent company Paypal have had the funds since the 13/14th Feb, the buyers have the goods but I still have no money for what I have sold. They tell me will probably be 07:56:48 UTC r1abx Monday 20th Feb ??? 07:57:36 UTC r1abx I have done this twice with 2 phone calls 07:58:11 UTC r1abx I should not have to chase money for goods that buyers now have in their hands 07:58:31 UTC Bernilda I'm really sorry for the inconvenience, however, your funds for the 2 items are already available, Stephen and to fully resolved this, kindly contact them again and kindly give them the reference number 1-104242972220. 07:58:51 UTC r1abx Paypal are telling me they are waiting for positive feedback ?! 07:59:28 UTC r1abx Will this reference get my funds released, or am I wasting my time again 08:00:09 UTC Bernilda No, its not necessary for a feedback as the items have delivered and the funds are already available, Stephen. 08:00:23 UTC Bernilda have been delivered** 08:01:05 UTC r1abx Yes, you and I know that but they are saying it will speed up release of funds with feedback ???? 08:02:07 UTC Bernilda I do apologise for the inconvenience this has caused however, the feedback is not necessary as eBay has already released your funds for the 2 items, Stephen. 08:02:43 UTC r1abx OK, I will do this in the morning, but as you can see this is not good, its happening to thousands of others its all over social media Paypal holding onto funds, ebay will lose lots of valuable business. 08:03:49 UTC Bernilda I understand. Not to worry, I will take note of your complaint today about PayPal, as your funds are already available, I can assure you of that. 08:04:05 UTC r1abx Thank you" I still have no funds available from Paypal ??
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