Yes I did receive a partial refund. It was a struggle to get hold of Digital River but once I did they were very responsive. It seems that I signed up for Trend Micro in 2013 for an old computer that was destroyed in 2013. When it came to a biennial renewal in 2015 Digital River apparently emailed me to an address that I no longer had (therefore I had no idea what was going on) but the payment from Paypal was "pre approved" so I wasn't informed from them either. The 2nd biennial renewal in 2017 apparently followed the same format but this time Paypal informed me about the pre apporved payment leaving my account. In total I paid £204 but I had £160 refunded. The moral of the story is: Be careful what buttons you press on your computer!
... View more