I recently updated my phone number after not using Paypal for a while. I'm trying to make a transfer to my bank account and when I try to it asks me to select a phone number. The drop down menu does not show the new phone number I submitted. It does give me the option to add a new phone number but when I try to add it, it claims the number isn't in my name. I am on a shared plan, and not the original phone account holder but the phone IS under my name. Why is this happening? Why do I have to jump through all these hoops?
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