IPaypal unknowingly added a 'conversion fee' on a product I bougjt which resulted in a 65 cent deficit in my paypal acct. Then, with out my knowledge they automatically tried to take the funds out of the associated bank acct. I had to take time off work to put the funds in and when I did, I noticed that $48 was taken from my acct. The total was supposed to be $40.79. The status of my purchace remained 'paid' for days. The merchant and I were just waiting for paypal to finalize the payment. Then, 5 days later the paid status changed to cancelled. I have spoken to several paypal agents over the week who explain what should have been brought to my attention before the purchace. It has been the cause of $48 nsf, no product, spent phone time, time to go to the bank during working hours, frustration....etc. They added an unknown fee that raised the final purchace amount beyond my balance by 65 cents. Then they caused a $48 nsf charge because they tried, without my knowledge to take the money from an accout that I know didn't have the funds. I was put on hold and then hung up on and then put on hold after asking to speak to a supervisor who never took the call. Does anybody have any suggestions regarding how to deal with paypal in similar situations? I dhould get vompensation but instead I'm getting disrespected from agents of a very flawed system that has costed me dearly. Thanks!
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