@mburgette wrote: If you can do a cash transaction without paypal then that is best. Paypal is terrible when it comes to seller protection. I have sold items on my website 6 month ago to a customer and paypal is offering them a refund. My items are courses and videos so the cutomer already watched all the videos and took all the courses and 6 months later is getting a refund. your case is different,you cant prove tracking,next time send them something,may be a hard copy of what they took,with tracking
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