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since ‎Dec-04-2016
gregrav
gregrav Contributor
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Re: PayPal Outrageous Settlement

by gregrav Contributor in Selling on eBay
‎Dec-04-2016 05:06 AM
‎Dec-04-2016 05:06 AM
I understand from a buyers point of view but what about from a sellers? PayPal basically will always side with the buyer unless you have a tracked delivery which makes a mockery of choice and proof of postage. Surely the buyer should take some pain as I have no money and no item? I understand things can go missing but with some investigative work surely Paypal can see there are irregularities with people basing themselves in one country, getting items delivered to another and claiming they didn't arrive? ... View more

PayPal Outrageous Settlement

by gregrav Contributor in Selling on eBay
‎Dec-04-2016 03:59 AM
‎Dec-04-2016 03:59 AM
How does Paypal settle claims? Obviously with not reading anything or not adhering to their own terms and conditions. I sold an item on ebay, poster the item as advertised and paid for by the buyer (1st class Royal Mail) and the buyer claims it didn't turn up. I sent Paypal my proof of posting and they still found in favour of the buyer, even though the buyer is based in Latvia, the address given was in Essex and a large industrial estate, which when I googled their exact address, it doesn't appear to exist!    So I have sent my item in good faith and now have no money and no item.   PayPal are outrageous and do not look at anything from the seller at all! I did everything I was supposed to and as I advertised, but still I lose out! ... View more
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