PayPal Community

@DPCreations wrote: As long as the seller doen't decide to send a toy camera with tracking, you should be OK.   As for images, my recommendation is that images must be part of the invoice.   Pictures sent separately don't have much relevance for a dispute as they may or may not be related to the item..  An inovice should include pictures, descriptions, and itemized shipping.  Lacking the professional invoice details would be a warning to not buy.   Ah, but then it would be an "Item not as described" case, wouldn't it?   I wasn't aware that invoices typically contained photos, this one just had a description of the item, thanks for letting me know that; I appreciate your help and reassurance. ... View more

@DPCreations wrote: Details are relevant as they determine the outcome.   As for the product, it would be extremely suspect as a scam as electronics are discounted and buyers purchase items at prices too good to be true.   Why do you think it was a scam and why didn't  you think it was a scam when you made the payment?  More details are missing.   An invoice with details and pictures missing should be a warning.   If the dispute is for item not received and there was no tracking, then it should be a simple win with buyer protection.   If the dispute is for item not as described, then the outcome would be uncertain and no buyer protection.  Detals matter. "Too good to be true" is exactly the correct phrase. The price was very good, but not completely unreasonable; if it had been I would not have fallen for it.   I have a few reasons to call it a scam. First, communication from the seller stopped after I'd paid him, he'd been quite communicative until that point. Second, like I mentioned in the original post, a number of other people hadn't received purchases from this person.   The seller emailed me photos of the item when I requested them. I made sure to do a reverse image search to be safe and nothing turned up, which is why I didn't think it was a scam before payment.   The item hasn't been received and there isn't any tracking, hopefully it makes for as simple a win as you say. ... View more

@sumiko wrote: Can you contact the venue owner and ask them,does everyone haveto register to buy and sell? It is my understanding once you open a dispute,the payment is withheld,usually Paypal sent the money out of its own coffer and then collect it from the cc issuer or the bank . For new sellers or infrequent seller,he does not have use of the money until he ships and upload tracking.   Yes, users of the site need to register in order to buy or sell.   Interesting, thank you for the information. ... View more

@DPCreations wrote: If you comply with PayPal requirements for buyer protection, PayPal will take care of your finances if you win a displute opened by buyer. Details matter: What was the product? How did you pay, goods/services or friends/family? Where was the product listed for sale? What are the shipping and destination countries? After rereading Paypal's buyer protection page, I can't imagine I wouldn't be covered. Thank you for that.   Sorry for not including these details, I didn't think that they were all that relevant in this case. The product was a camera lens, a Sony 50mm F/1.4. It was listed (actually I put out an ad looking to buy one, as were the other people contacted by the "seller") on FredMiranda.com, a photography forum I've bought lenses from twice in the past. I was sent an invoice, which I paid, though it was marked as goods/service and had the 3% fee sellers pay. Shipping and destination countries would both be the U.S. ... View more