I am having the same problem for over a week. I have tried ringing Paypal but it is constantly engaged, the one time i got through, i explained my issue, was put on hold and then when someone finally answered (after an hour and 8 minutes on hold), they hung up! When i tried to phone again, it was engaged and so i have given up. The seller on Ebay has knowingly stolen from me, added on p+p charges in a new invoice AFTER the sale was agreed (best offer with free p+p), Ebay won't do a thing about it, their dispute/ make a claim bit isnt working properly either so i am basically **bleep**. The seller has received over 500 negative feedback comments in the past week (i bought 2 weeks ago), he will not reply to messages and so when Ebay gave me his phone number, i rang it and was told (and i quote) " Go F*** yourself you stupid c***, you aint getting f*** all from me, cheers for the money", followed by a lot of laughter, shouted (disgusting derogator names) and then put the phone down. I however had recorded the call for my own records. I phoned ebay and played them the recording and they still refused to do anything. They would not even open a dispute from their end. As a result, i am closing my account with Ebay and i have instructed my legal team to take action against the seller and Ebay. I have also discovered that this seller is selling counterfeit goods and Ebay dont care about that either! Save your money people, Ebay are allowing known criminals to defraud people.
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