PayPal Community

I would say that the error is on Trustly side. I'm able to select my bank, enter amount, user name and OTP password and than next step fails with error message. I contacted PayPal (2x) and Trustly support and asked for solution but they are not helpful.   Anway thanks for feedback, sorry, I didn't even notice that this is US forum.   Does anyone perhaps  know what happened with the top up menu?    Thanks ... View more

I'm from Slovenia. I'm not sure what exactly would you like to know. In regards to balance top up, I can select instant top up via Trustly which doesn't work (unexpected errors). I have option to transfere money from bank account that must be US bank account. Of course I don't have it I'm  in EU. It is also mentioned kind of manual top up that could be initiated via menu that doesn't exist. ... View more

Hi,   i have similar problem. I need to top up my balance in order to refund one buyer. My bank is on the Trustly list but instant top up service doesn't work (An unexpected error has occurred ) and nobody is willing to help me (I've opened support cases on both sides). So, does anybody know how to top up my balance? I'm from EU and don't have US bank account to add money to my account. Credit card cannot be used and obviously PayPal removed mentioned menu when updated its web site. Thanks ... View more