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since ‎Oct-03-2016
Hatmaker
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Re: Location problem

by Hatmaker Contributor in PayPal Here App
‎Nov-28-2017 04:51 AM
1 Kudo
‎Nov-28-2017 04:51 AM
1 Kudo
I've also had this problem and it was extremely annoying and I lost a sale at a craft market because of it. Despite location setting being on I kept getting this message: PayPal needs your location. For customer and market security, this application requires you to disclose your location. Please enable network and/or GPS location services via your phone settings, then use the back key to return to PayPal Here. But there was nothing to indicate how to change the settings! Eventually by experimenting at home I found that you have to 'share your real time location' for as long as you want to use the reader. What I did (on my Samsung phone): Google icon ==>  location ==> Google location sharing ==> + (shared via Bluetooth) ==> Share your real time location : set to one hour, or longer (you chose)  ==>  save (well hidden right at bottom of screen). Then it worked. NOT GOOD ENOUGH, PAYPAL!! iit really should not be that difficult to make a sale. ... View more

Card reader hangs after card removed

by Hatmaker Contributor in Chip and Pin Card Reader
‎Oct-03-2016 06:29 AM
‎Oct-03-2016 06:29 AM
Hi - A customer entered her card into the reader and then her PIN, it was accepted, the message "Payment accepted. Remove your card" came up, she did that, but then the reader would not move on and neither would the app on my smartphone. In the end I had to switch the card reader off before the app would move on to offer a receipt. What should I do if this recurrs? ... View more
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