In Summary, Been a paypal member for many years and have bought many items from ebay and used to donate to various charities. Made first ever sale on ebay. Buyer paid on 26 Aug Received email from Paypal 30 days later - to my email address addressed to email address - not my first name and surname as advised in security protocols - therefore assumed this to be a phishing email. Transpires that P:aypal have claimed that my account was not verfified and returned payment to buyer. Have spent best part of a week trying to reclaim payment from buyer. Ebay not interested as original transaction happened over 32 days ago. Paypal - say that it is not their responsibility Buyer has now paid Paypal say that I have to wait 21 days for payment, earliest payment date 22 October. Question - if my account is not verified, as you claim,, why are you happy for me to make payments? The whole customer service, dispute resolution, is appalling. Enjoy your £8.99 fee, it is the last penny you will receive from me and I will do all in my power to influence potential future users to avoid, current users to close their accounts.
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