No, Celidollface199, I do not think that I deserve to get the item for free because the payment didn't go through. Perhaps you didn't read my whole scenario carefully enough. I DID give them my money - they didn't take it, and then they didn't have another way for me to give them my money. I think I shouldn't have to spend hours of my time to try to pay this company when it was their fault they didn't take my payment and there does not seem to be any way to pay them. Yes, I think it IS their responsibility to make sure there is a way for me to pay. I did try to give them my money. I tried really hard to give them my money. This was not through lack of trying on my part. First, I did send them payment through PayPal. The problem was not on my end. When you send a big company a payment through PayPal, they have to actively "capture" the payment on their end. For whatever reason, they didn't do this within the first few days. PayPal will keep the payment available to them for a full 29 days before PayPal gives up and closes the transaction. But instead of trying to capture the payment, at 25 days the company sent me a request for the payment again - they sent this request through PayPal. The weird thing is, they could still have captured the payment if they wanted to instead of sending a payment request. Secondly, I tried to pay the request they sent, but I only got a message saying that the company does not accept payments that way. Confusing, right? Why did they send a payment request by a method they wouldn't accept? Thirdly, I called the company and explained the situation, and the person I talked to had no solution for me. She said they would not have sent the item before collecting the payment, so she was confused and didn't know what I should do at that point. So, Celidollface199, what exactly would you have me do? How much time do you think I am required to put into trying to pay a company that won't let me pay them? In your opinion, at what point is it ok for me to give up trying? There was no part of this that was my fault, and I resent your judgemental post.
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