Hello there! I sold expensive item on eBay for 6300$! After buyer received the item he immediatly opens dispute on PayPal for (Item not described, fake or counterfeit) ... and he leave me negative feedback without even contacting me! So I know my item is not fake but OK no problem I try to contact him few times he didn't answer me at all and I was in the mood "OK I will refund him and he will return my item ... no problem" there is only 10 days from PayPal to make a decision and I clicked on "Fully Refund the Buyer and the Buyer will return the item after he ships it and it said Delivered" or something like that ... and Paypal assure me that they will put the money on hold until I receive the item! But there is a LOT of members who claim that isn't the deal and many buyers are refunded and keeping the item at the same time! I still try to contact the buyer trough email and ebay, but there is no answer at all ... Currently the case status is - "Awaiting other party's response" So I'm a bit scared of the consequences what will happened next! So there is my questions: What will happened if buyer never ships my item back? How many time he has to respond to the case? What I'm gonna do If I receive other item but not mine? *how can I even proove it ... Thank you! 🙂
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