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since ‎Sep-07-2016
Phil-Champ
Phil-Champ Contributor
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Re: A payment was marked as suspicious text from n...

by Phil-Champ Contributor in Disputes and Limitations Archives
‎Jul-28-2018 09:43 AM
1 Kudo
‎Jul-28-2018 09:43 AM
1 Kudo
I called PayPal support today after experiencing the same problem and was told that this is a known bug in their software and that those texts can safely be ignored. That seems quite unsatisfactory to me. What are we supposed to do if a large transaction is actually fraudulent? ... View more

Re: Change back to the old interface ?

by Phil-Champ Contributor in My Feedback for PayPal
‎Sep-07-2016 03:33 AM
2 Kudos
‎Sep-07-2016 03:33 AM
2 Kudos
PayPal is currently one of the worst websites for usability that I've ever come across, and I've worked in software for 30 years. The interface is a complete mess and looks like a poorly-executed attempt on their part to harmonise the website with the mobile phone app.   The following method works for me sometimes:   Click the Settings icon near the top of the page. Beside Profile, click Update. On the Name Change page, click Cancel. The classic profile page is displayed.   Notes I don't know of any way to get the classic profile page to appear permanently. This method works at the moment, but I guess the classic profile page will disappear eventually. This method works inconsistently across browsers. It's most reliable in Microsoft Edge, then Firefox, then Chrome. There's a possible cookie problem on second tries of this method. If the classic profile page won't appear, try closing and then re-opening the browser. ... View more
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