PayPal is currently one of the worst websites for usability that I've ever come across, and I've worked in software for 30 years. The interface is a complete mess and looks like a poorly-executed attempt on their part to harmonise the website with the mobile phone app. The following method works for me sometimes: Click the Settings icon near the top of the page. Beside Profile, click Update. On the Name Change page, click Cancel. The classic profile page is displayed. Notes I don't know of any way to get the classic profile page to appear permanently. This method works at the moment, but I guess the classic profile page will disappear eventually. This method works inconsistently across browsers. It's most reliable in Microsoft Edge, then Firefox, then Chrome. There's a possible cookie problem on second tries of this method. If the classic profile page won't appear, try closing and then re-opening the browser.
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