PayPal Community

@lancelotme wrote: @User84736 wrote: @kernowlass   Unfortunately it was not funded through a credit card, and it was instead funded by a bank card.   That brings us to the second question. Since they have stated that they have reprocessed the refund request, and that I'd have to wait for PayPal to process it. How long would that take, given that a bank card was the payment source for the original transaction? If they have issued you a refund via Paypal,you would be notified same day the refund was issued,  you have used the item for 180 days,and it does not sound like you have been asked to return the item,why not just move on  and forget about looking for this refund which probably does not exist. I doubt your bank can do anything for you. I had returned the item to them, that's why I'm making such a fuss about it. The company wouldn't have this sort of refund policy if they didn't ask for the product back, or am I wrong about that? ... View more

@kernowlass   I will have to speak with my bank about a possible chargeback.   As with the second part, I'll ask them how they have sent the payment, so that I can understand the possible timeframe. ... View more

@kernowlass   Unfortunately it was not funded through a credit card, and it was instead funded by a bank card.   That brings us to the second question. Since they have stated that they have reprocessed the refund request, and that I'd have to wait for PayPal to process it. How long would that take, given that a bank card was the payment source for the original transaction? ... View more

@kernowlass   My issue is that I received the item, it was the correct item, but according to the company's refund policy (if not happy after 6 month of using the product) I should be eligible for a refund.   I have already requested a refund from them, received the refund confirmation email from them, but 2 times already, after waiting the full refund duration (15 days) for both times, the money has not appeared.   My predicament is that, as far as I know, there's no way I could get a refund through paypal since: A) The purchase was made 6 months ago, even though the company's refund policy still says I am valid for a refund B) The item was what I ordered   Would I still be able to file a dispute given the above information? ... View more