I have gotten that message for the past month. Last time I got it I ended up getting late fees because by the time I called Paypal it was too late on the due date to pay online. I was ASSURED I would not be charged a late fee nor would the small Promotional Balance I had left be charged interest. Yep, Got a bill, Late fee, Interest on promotional balance not waived when paid by phone the following day. Called Paypal...no documentation of me talking to someone who said I wouldn't be charged interest and made up some flaky thing, like it was to protect my account because I logged in from a "strange" computer. I used 4 different computers back in July throughout that day and ALL got same message. Took a picture with my phone and sent to man I talked to from PayPal and NEVER NEVER heard anything back. Sent email to PAYPAL...was told it would be addressed by "leadership team". STILL have not heard back. Then same thing happened when I went to pay this month's bill. Time to get on social media and shame Paypal!
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