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since ‎Jun-01-2016
Daniel92
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Account limited for no clear reason

by Daniel92 Contributor in About Payments (Archive)
‎Jun-01-2016 08:08 AM
‎Jun-01-2016 08:08 AM
My account has been limited for more than a week now, and I am confused exactly why. "May 20, 2016: We recently asked you to stop participating in transactions that violated our Acceptable Use Policy. (Your case ID for this reason is PP-004-831-192-643.)" The E-mail form PayPal complains about this: "We are contacting you because your PayPal account has potentially invalid or outdated information. Please log in to your account at and update the information indicated below. After logging in, click on the Profile tab to update your account. PayPal periodically checks the validity of members' email addresses, phone numbers and mailing addresses to ensure security and prevent potential issues with inactive accounts. If PayPal does not have current or accurate information on file for your account, we may be unable to confirm your identity. This may make it difficult for you to recover a forgotten password or to receive money sent to you via money request or mailed checks. Please make the changes indicated above today, or simply choose to close this account and open a new one. You can even use the same email address to open a new account as long as that email address is valid. If you wish not to receive email reminders in the future, please edit your settings in the Email Preferences in your Profile. Thanks, PayPal" So I checked all my personal info, which was fine, and I started to mess around, to find out what can be possibly wrong. My only guess was to lift the limitation of the amount of money I can receive or send. I gave all the necessary info and verified my card as well. Since then, my account is also limited for the following reason: "May 22, 2016: EU regulations require that we collect and confirm your account information. (Your case ID for this reason is PP-004-836-069-374.)" I have no idea what's going on, even a little help would be appreciated. Thank you! ... View more
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