Hi There, My PayPal account is currently limited, and I do not mind that as I no longer wish to use PayPal's services. However, a buyer is asking for a refund and I am wanting to process this refund. The email sent to me from PayPal saying that my account was limited, also had a section about refunds: ----------------------------------- Disbursement options ----------------------------------- Option 1. If you owe refunds to any of your buyers, you can use the money in your PayPal account to refund them. To refund your buyers: 1. Log in to your PayPal account. 2. Click "Contact Us" at the bottom of any page. 3. Click "Contact Customer Service." 4. Under "Choose a Topic," select "Sending/Receiving Money." 5. Under "Choose a Subtopic," select "Refund/Cancel a Payment." 6. Click "Continue" and follow the instructions to refund payments. I contacted PayPal following those steps, however since the payment from the buyer was in pending status, I was unable to refund them. However, the representitive by the name of Yee Fei stated that if I wanted to withdraw money to my bank account I have to wait 180 days. I DO NOT WANT TO WITHDRAW MONEY TO MY BANK ACCOUNT. I wish to REFUND one of my buyers, however need PayPal support to do it for me as the transaction is still pending> How do I get Yee Fei to actually understand what I am saying? Can anyone help possibly with my wording of this as I seriously do not know how to explain it to Yee Fei so that (s)he can actually understand what I am saying??
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