extremely annoying and perpetual, has wasted so many hours of my life I don't even want to think about it! It'd also help (us) if they'd refrain from changing everything around every month or so (thus making any methods to fix their many, many, many problems impossinle). Obviously this huge corporation has an interest in making this difficult to impossible so they can tretain the old addresses, being it to sell the old address as info or who knows (decent folk don't usually have to think like that). I've been getting things sent to the wrong, random, 15 year-old addresses now for years because of this. I cannot contact anything other than a robot at pp, and have had enough. Somewhere this is probably against the law; maybe even where I am, but do I really have $25000 to spend on lawyers to point this out? Of course not and they know it. Again, decent folks don't behave this way the bigger the corporation the more likely it is -- but goes to show you the level of ethics these days when there's money to be made.
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