Hello Seanandrew,
Thank you for reaching out our PayPal HeadStart community.
We are sorry to hear about your experience. The payment hold is a global practice in PayPal, to encourage faster delivery and ensure buyer satisfaction which applies to business and individual accounts.
This also happens if you newly started to receive payment as we have time to make sure your buyer didn’t experience any problems with their order. Once you have established yourself as and build up a selling history, this payment hold can be lifted.
Please log into your account and visit resolution center to view your PayPal seller status, along with your specific graduation requirements. For an account, specific inquiries, please reach out to us through one of our customer service channels we'd be happy to help! You can call or email us by clicking the "Contact" link at the bottom of your PayPal page. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal.
- Desshinta
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