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since ‎Apr-29-2016
Johnnygee
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Re: Payment reversed

by Johnnygee Contributor in Holds, reversals & reserves
‎Apr-29-2016 01:10 PM
‎Apr-29-2016 01:10 PM
Hello kernowlass I'm not sure if you read my post properly or it was unclear. I am fully aware of seller protection. And I provided full tracking details, proof of postage and proof of delivery. There has been no complaints from the buyer. He is happy that the product is as advertised. He has tried to complete the payment again but his account is restricted. Other that the mentioned evidence I provided to the PayPal investigation I am hard pressed to see what else I could do. ... View more

Payment reversed

by Johnnygee Contributor in Holds, reversals & reserves
‎Apr-29-2016 12:46 PM
‎Apr-29-2016 12:46 PM
Hello forum I recently sold an item on eBay, the payment was held by PayPal and listed as under investigation. Proof of postage and proof of delivery was provided and yet still the payment was reversed! So now I am in a position where the buyer has the item and the money after PayPal saw fit to return it to him. While I have no reason to suspect the payment will not be completed as I have had regular contact. His account has been restricted. I see this as terrible service from PayPal. As they have in effect taken a large sum of money away from me, all be it potentially temporarily. But the completed payment relies on the honesty of the buyer. Not on the supposed professional service of PayPal. Any help or advice is appreciated Johnny ... View more
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