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since ‎Apr-29-2016
RBrNx
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Cannot Lift my Account Limitation and cannot get t...

by RBrNx Contributor in Limits and verification
‎Apr-29-2016 12:56 AM
‎Apr-29-2016 12:56 AM
Hi there, I've been trying to phone the customer service for around 2 weeks now but have continually been placed on hold due to "high call volumes" even at 8am?! My account is limited because "You have received €2,500 or more in total payments to your PayPal account in this calendar year. PayPal is required by law to comply with European Union Anti-Money Laundering regulations by collecting information from customers when they receive more than €2,500 in total payments within a calendar year. Until you provide us with the information we need your account will be limited. You won't be able to send or withdraw any money using PayPal, however, you may still be able to receive payments. Please go to the Resolution Centre for more information on what you need to do. " When I go to the resolution center though, there aren't any steps for me to complete, it simply says "Your account is still limited. Why?" And that's it. Is there any solution? Thanks, Conor ... View more
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