Your excuse to say its our fault for not keeping our contact information up to date, is completely misguided and offensive. I am currently deployed, and share a phone account with 8 other soldiers to lower the cost of calling my 2 little girls back home, in my paypal account AND on my phone app I have the correct phone number, but it says I cannot verify that way because I am not the account owner. And they give no other ways to verify. I just hope our trip to the local economy goes safely so I can get my 1 year old a present, since they havent verified my identity after 2 confirmed bank accounts, 2 confirmed debit cards, a paypal credit account, the 1 hour I spent on hold with paypal service to get my account unlocked with THAT phone, by answering questions about my past, and not to mention the 2 copies of my passport, my social security card, and my military ID. But I guess you are right, I didnt try hard enough to argue my way into the account holder job for our cell phone contract.... why is my phone good enough for my security key logging in every single time, but not to verify my purchase on Ebay like I have so many times in the past???
... View more
