Same issue. I have been working on this for the last two days in order to pay and restore my cell phone service. This is a nightmare, PayPal! Your customer service reps are the worst; csr #1: yes, we accept green dot bank Csr#2: no, we do not accept Green Dot. The reason your card won't go through is due to the card being linked to another PayPal account, not yours. (I was put on hold then the call disconnected. Csr#3: we do not show the card your attempting to link on another users account. Please try to link account again. I was successfull after using my phones paypal app and it worked! But now, how to add money...please advise. Thank you.
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