I'll try and be as succinct as possible; and hopefully some of you out there may get a smile or two at the sarcasm I am going to lob at PayPal as a mindless, uncaring, Corporate Machine, and particularly their so-called "Tech-Support". Here's the situation: Many thousands of us world-wide mom & pop website sellers have older websites. They are NOT loaded with moving parts and pretty, wiggly, graphics. But they do get the job done - which is to sell our little product. I am one of those thousands, perhaps millions, of mom & pop website owners. I had my website - up and functioning - for at least 6 years. Around 2016 Paypal took it upon themselves to employ non USA educated PC engineers and re-design their ENTIRE SYSTEM from top to bottom. Oh boy, did they 'modernize'! They did not take advice or feedback from common Website owners as to "Hey, what works for you, and how do you like a page to look?" If I know PayPal, like I think I know PayPal - - They went for the CHEAPEST POSSIBLE WAY to make updates - just so the Smart Phone people could use them. That is PayPal's style, cheap and half-done. Use a font that is too skinny and UNREADABLE especially on desktop PC's, use modern code that is not recognizable by older websites (and BTW, don't give THEIR long-time CUSTOMERS, you and me, the courtesy of a letter or e-mail about said code updates and how to implement them) and most of all - Design a Summary Page THAT IS INCOMPLETE! The idiots removed the "Shipped" category, so that when you get a sale it is immediately marked as "COMPLETE"!! LOL! How stupid or lazy can a Web Designer get? Are website designers and code writers really that dumb and out of touch with the reality of selling an item off a website?! Or is it that they just really DGAF?? Can they really be so obtuse and uncaring That they don't understand that a 'sale' isn't "complete" until the customer over in Rangoon has had their item shipped to them! THEN it is actually a "COMPLETED SALE" (And incidentally, THAT is when the funds should become available to the owner of the XYZ Website - Could save ALL of us, buyers and sellers, a crap-ton load of problems, and certainly makes the seller get off their duffs to get that item shipped Pronto, ya know?) I could actually get physical with these cretin PayPal designers and engineers for their utter and total lack of real CUSTOMER CONSIDERATION. They just did whatever the heck they wanted to do during the PayPal re-model (and as LITTLE of that as possible) and figured, "Heck, let the slaves in Tech Support deal with the millions of angry customers as our Integration continually fails for them and creates a plethora of problems FOR PAYPAL'S LONG-TERM CUSTOMERS WHO HELPED MAKE THEM RICH. Lol. Let's go get drinks and play Video Games!" To finish up, I want to let the rest of you poor suckers who are trapped in PayPal's overpriced web know that, today, Jan. 16, 2020. I actually had a Tech Support "professional" from PayPal actually LIE TO ME, with utter sincerity, that my PayPal payment buttons didn't work because of my Domain Provider! Yep, PayPal's highly professional, English speaking, "tech support" put the blame for their lack of knowledge, and LAZY customer care to us Legacy website owners onto Go Daddy.com, my domain provider! So back to the header on this; I want to ask other victims of PP's world-wide pathetic joke of a service: Does anyone else think that PayPal's tech-support stinks? Let's hear your experience. "
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