Absolutely the worst customer service I've expereinced in a long time. How can so many people be experiencing this problem and Pay Pal does nothing to prevent this. I can't use the steps provided because it's been so long since I've used pay pal I have to "verify" some things and the options for profile settings and such are not available until I verify this stuff. But i will not try to attempt this while the page is in chinese. The automated phone system is almost useless. Unless you think staying on hold for 45+ minutes is a good use of time. It's unlikely I will ever chose to use pay pal again and if I find out my account was hacked and there are expenses to me I will make sure everyone I do business with (I run a local beef jerky and snack business) knows how vulernable Pay Pal is and how ridiculous this experience was.
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