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since ‎Feb-18-2016
ELMcd16
ELMcd16 Contributor
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Latest Contributions by ELMcd16
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  • Latest Contributions by ELMcd16

Re: EU LIMITATION PLACED ON ACCOUNT, can't seem to...

by ELMcd16 Contributor in Limits and verification
‎Feb-21-2016 08:53 AM
‎Feb-21-2016 08:53 AM
Hi Thanks again for your reply, I have sent another email to customer services, hopefully they will reply. ... View more

Re: EU LIMITATION PLACED ON ACCOUNT, can't seem to...

by ELMcd16 Contributor in Limits and verification
‎Feb-21-2016 04:54 AM
‎Feb-21-2016 04:54 AM
Hi I cannot call as my tariff does not include 0800 numbers. I still haven't had a response from my 2nd email and have messaged via Twitter 3 times via private message and no response. My case still looks the same, nothing is being asked for, still says more information needed above the completed checklist. Nothing about uploading documents. I have alot sitting in my PayPal balance which is needed funds... Still 1 week later I can't seem to get the help I need to resolve this. Can a PayPal advisor please look into my account and see what the issue is. Advice appreciated ... View more

EU LIMITATION PLACED ON ACCOUNT, can't seem to res...

by ELMcd16 Contributor in Limits and verification
‎Feb-18-2016 11:19 PM
‎Feb-18-2016 11:19 PM
Hi all, Hoping that someone can help or a competent advisor could respond. My account was limited on Sunday with regards to the EU limited. Having recently confirmed everything on my Account such as card, bank, address. Everything on my Account has green ticks. My problem is everytime I click on resolve in the case it's not asking me to do anything. All it states at the top is more account information required with the completed checklist underneath. I have emailed PayPal twice now, had a response from the first stating I need to upload 2 forms of ID, no instruction how to do this. The case hasn't changed since it started and the website is not asking me for this? Why is the case not asking me to upload? I am definitely not in a review situation as the button asks me to resolve. Any advice would be greatly appreciated ... View more
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