Hello! Please some one help me I shipped an item to a buyer , date was 25 Dec 2015. But some days ago i logged in i saw some one claimed 55$, I was shocked, but deal was made through facebook . I gave deal screenshots to Paypal and on 26 Jan 2016 case was closed. Now i am unable to understand wether i lost the case or not. There is nothing on account summary there is no pending balance now. What is meaning of last line ---> http://prntscr.com/9vz31t i have to refund back? or i won the case? Here is claim status http://prntscr.com/9vz3t3 This claim or case has been closed. A closed dispute cannot be reopened or escalated to a PayPal claim. [[[ Disputed Amount: $55.00 USD Status After careful consideration, we're unable to decide this claim in your favor at this time. ]]] If claim is not in my favour. Than i have lost this case? but there is no pending balance in my paypal.
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