I have had the same problem with my Finland account about one year. It asks to veryfy my account number and shows the two last digits. I have tried IBAN (I originally created it as IBAN). I have tried any possible formats as I know my bank account number which is not even big secret. I always get an error message and try again and fight with stupid Captcha. PayPal has refused to give any support for me and in fact is holding my balance in my Finland account. I cannot reset my password as there is super old Finnish mobile number which is not in use anymore. Or maybe it is with the new owner already. PayPal wants ne to use either it or veryfy ny bank account number and this **bleep** sucking veryfy check doesn't work!!! They refuse to reset my password even I send screenshots and my full bankaccount number to their customer so called service from the verified e-mail address. It is not surprise why the founder is a millionaire. How many accounts they have frozen this same way not letting their valued customers to use IBAN what he originally registered for PayPal for verifying the password reset. Money gone! Never use PayPal anymore. I switched to Skrill already all my global webshops.
... View more