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april261 · ‎Nov-06-2015

i know this but ebay / paypal should do a better job at identifying buyers who claim refunds/non receipt often,many get away with it over and over again.it costs about £5 more to send items tracked abroad which would completely wipe out my profit plus get no buyers as they would not want to pay £5 more for the same item.

april261 · ‎Oct-29-2015

I sold a pair of boots eu 26 uk 8.5 which i sent and the buyer thought they were an adults size, even though the inside sole measurements were on the description and the boots were in the mens and boys category,the buyer did not read the description but now the payment has been refunded to the buyer by ebay and they will shortly take the money from my account.I sent what was ordered and now have to refund,what can i do?

april261 · ‎Oct-29-2015

I have a buyer who claims she has not received the item however before refunding i recognised the last name,they had claimed non receipt a few years ago from me.they have basically changed their buyer id and email address slightly and obviously targeting my shop,they are probably claiming non receipt from others also,i have reported them to ebay but the item is not tracked,what is the best thing to do?

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Re: fraud on ebay

not as described case

fraud on ebay