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since ‎Oct-17-2015
aloukay
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Latest Contributions by aloukay
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Re: dispute ends up before the receiption of the i...

by aloukay Contributor in About Protections (Archive)
‎Mar-06-2016 05:37 PM
‎Mar-06-2016 05:37 PM
no the dispute was not resolved untill now and it will end in 11/03 while the package would be recieved after that day which mean i cant dispute if got a dammaged phone and unfortunately i paid with paypal ballance and the reason for the dispute was the sender didnt send me any notification of shippement or shipp my phone untill i disputed him ... View more

dispute ends up before the receiption of the item

by aloukay Contributor in About Protections (Archive)
‎Mar-06-2016 05:03 PM
‎Mar-06-2016 05:03 PM
Hi  i made a purchase of a mobile phone in a chinese store 1949deal.com which was listed as in stock but after two weeks of waiting i didnt get any notification of shippement or tracking number so i tried to contact the seller via email for a whole week and i got no answer from them as usual so i knew that the only way these guy would respond is by filling a paypal dispute and guess what , they responded in one day and told me that they are sorry and Bla bla and that the phone was shipped in 24/2 and they gave me a tracking number which didnt work untill the the 3rd day so i checked the statu of the item at singpost and since then untill now all i get is (2016-02-24 19:49 Despatched to overseas (Country code: MA) ) which is weird becous 12 days passed and the Package should have passed through several phases in the original contry  The item has arrived in the transit airport The item has left the originating country The item is ready for shipment So i contacted singapost and they told me that the paper form was filled but this is not an acknowledgement of phisical receipt of the package so i suspected that 1949deal didnt even shipped the package to singapore post and they just generated the form of the shippement with singpost so i contacted them through dispute  and they told me that the package is shown in the tracking number as despatched to overseas and it will need sometime to arrive    the probleme now that the dispute period will end at 11/03/2016 and i have two possible situations ,even 1949deal realy sent the item it will arrive at minimum 20/03/2016 which mean that if i found that the phone is diffected or damaged like the last phone a bought from them i will not be able to dispute them again, and the second situation is 1949deal didnt send the phone already and they are trying to scam me just untill the dispute gets to expire and i will say goodbye to my money becous there is no way they will answer any of my emails so what can i do in this situation is there a way i can extend my dispute period becous the seller sent the tracking number only after the open of the dispute so after the 11/03 i will have to risk of never get any item or i get a damaged one . if not what can i do in this situation ? thank you for the help ... View more

Re: Sending money fee free

by aloukay Contributor in My Money Archives
‎Jan-27-2016 01:03 PM
‎Jan-27-2016 01:03 PM
thank you or your reply  about UK i know they have that option i was wondering about my contry since i have just good and service i suppose we are steel not supported ... View more

Re: Sending money fee free

by aloukay Contributor in My Money Archives
‎Jan-27-2016 09:43 AM
‎Jan-27-2016 09:43 AM
 Hi  Im from morocco and i cant manage to send funds to friend for free and for two times paypal took 5% from my transactions .is send money to Gift/family available in morocco? ... View more

Re: scam

by aloukay Contributor in Disputes and claims
‎Oct-17-2015 08:14 AM
‎Oct-17-2015 08:14 AM
honestly i dealed with them for a couple of times .2014 i ordered a lenovo 678 i got it after 50 days which is very long but the phone was very good except the 3g was not working i dont know if that was my fault becous i wasn't aware of network compatibility that time or the phone it self was faulty but wifi is all over myplace so i didnt care espaciely the phone's battery was amazing. and the last time i think 08/2015 i ordered an oukitel u7 from them first it was listed as in stock but after two weeks of waiting for shipping notification i mailed them ( very slow service respond not as they used to in 2014. andonline chat is no longer working may be they lowered there employees) just to discover that the phone is pressel and not in stock so i opened a disput in paypale then they emailed me too fast and asked me to close the dispute and that the phone is comming very short and delay wasnt there fault and that oukitel is the one which delayed the time of the phone availability .so i refused then they told me if i would close the dispute if they shipped the phone but i said that i wont close the disut unless i get the phone and make sur its not faulty otherwize i cannot re-open a dispute if there was somthing wrong with the phone so they asked me to trust them as they are a big company and not a scammer .so i did close the disput becous there was no chance that my item would arrive under 20days of the dispute time limit so after 30days of waiting i got the phone and it was working and everthing is well. so the only con i have against this company is their customer service that wont respond to you unless you open a disput against them and God be with you if you payed them using credit Card. if i would recomand an online store to you tinydeal would be the best i bought a lote of mobile phones and small item from them and never had a probleme except for a few times but custemer service was amazing and i heard also that lightinthebox is a very good store too from reviews on youtube  ... View more
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